I've used it quite successfully. I know that it wasn't just wax from the candle coming from my ears. I had gone to my allergy specialist for my testing, and he told me that my right ear had a LOT of wax that was pressing on the eardrum. He told me to remove it, but didn't explain how.
I had both ears done, but the right was done FIVE times. I did nothing else. When I went back for my follow up the following week, he was pleased with the wax removal from my ear.