A child in my room called another child a horrible name (the "n" word), admitted it, but the mom insist he was misunderstood because he has "never heard that word." She was mad at me and the admin. because "now he knows what that word is and all the students now think he used that word." He is a good kid, but a handful. The mom created a BIG stink in the front office and I stayed out of it all I could. Anyway, my question for you: What should I say when she volunteers in my room on Friday? I don't want to say, "are you ok with everything?" because I think she was wrong. (She called me at 10;00 FRIDAY night to discuss this!!) Thanks for your help. You are great.